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Frequently Asked Questions: IOSA

What costs are involved with an IOSA registration?

IATA has a fixed fee of 55,000 USD. Additionally, non-IATA members have to pay an administrative fee of 12,000 USD.


To whom does the client pay the Audit Fixed Fee and Administration Fee?

Payment of the Audit Fixed Fee and Administration Fee (only for non-IATA members) will be charged by AO. A payment of 30,000 USD for IATA members (42,000 USD for non-IATA members) has to be made upon signature of the IOSA audit agreement and before the commencement of the onsite audit; the second installment of 25,000 USD (for IATA and non-IATA member airlines) has to be made two weeks after the closing meeting of the onsite audit.


What is the recommended time period between IPV and IOSA?

According to our experience 2 – 3 months between IPV and IOSA are the optimum. However, depending on the preparation of each airline, the time can be shorter or longer.


When can the renewal audit be started?

According to IPM provisions, the renewal audit can be started 150 days prior to the expiration date. For example, if the expiration date is 26.10.2012, the first possibility to start the audit is 29.05.2012.


What is the expiration date?

The expiration date is the date of the initial audit’s Closing Meeting plus 24 months. All expiration dates of the airlines, which are in the IOSA Programme, can be found on the IATA registry.


How long is an IOSA registration valid?

The registration is valid for 24 months.


How often can a customer choose the same AO for the IOSA audit?

According to IATA regulations, an operator has to change the AO after every single audit. However, after this audit, the carrier can return to the first AO.


Where do the auditors come from?

For every audit a home base will be defined. These can be Frankfurt, Dubai, Johannesburg, Hong Kong, Miami and Moscow. Subject to availability, we will endeavour to choose the auditors and home base nearest to you in order to keep travel costs at the lowest possible level.


Which manuals need to be officially approved?

It depends on the country which manuals need to be approved. It is very important that the latest revision of all manuals and documents that are required have been approved by the authority before the day of the on-site opening meeting.


Which documents does AQS need in order to plan and execute the IOSA audit?

We need your air operator certificate as well as the operational specifications. Furthermore, we need a cross reference list and a list of controlled documents.


How much time does it take until the audit is closed?

There is no standardized time span since it depends on many factors such as the operator itself and the audit. In general, it is advisable to conduct an IOSA Awareness Workshop (IAW) or IOSA Preparation Visit (IPV) before the actual IOSA audit. Those preparation services are shaping the process of adjustment as some amendments can be made before the audit instead of after the audit.

Furthermore, there are differences between the closure times for initial and renewal audits. For airlines which are conducting their initial IOSA audit it can be said that from the on-site audit closure date there is a time span of one year to close all findings. Airlines which are conducting their renewal IOSA audit have time to close their findings until their expiration date. In general, it is advisable to make use of the 150 days prior to the expiration date to start the renewal of your IOSA registration in order to guarantee a smooth post audit process.


Under which ISM Edition is the audit conducted? Where can the current version be found?

The ISM edition as well as other important documents can be found in our library.

In general, it can be said that there is always a time span between the publishing date of a new ISM edition and its effective date. If your IOSA audit takes place between those dates it is up to you to decide under which of the two editions your IOSA audit is conducted. Therefore, the day of the on-site meeting is relevant. If it is still before the effective date of the new ISM manual the IOSA can be also conducted according to the old ISM edition. If the on-site opening meeting is dated after the effective date of the ISM edition, the new ISM edition needs to be used.


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