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FAQ Training:


Who can register for the courses?

Everybody who works in the aviation business can register for our training courses.


How can I register?

You can register online via our website . If you have questions or if you need advice on the registration process, we stay at your disposal. In case of technical problems, we will also support you and give you the possibility to enroll by phone.


When is the registration deadline?

You can register online for a course as long as we have space available. However, it is better to register as early as possible so we can guarantee you a seat.


Is it possible to have a training course at own premises?

Yes, it is. In general, unless otherwise stated, all training courses are offered at our headquarters in Frankfurt. However, we can offer you in-house training courses directly at your premises worldwide. For a minimum of 10 persons, we are pleased to provide you with an individual quotation. Please do not hesitate to contact us.


Is it possible to get a customised training course?

Yes, of course. We are very pleased to provide you with a customised training course according to your needs. Please contact us for an individual quotation.


What are the methods of payment?

You can pay by invoice or credit card directly after registration.


Where do the training courses take place in Frankfurt?

Our venue is located at the Main Airport Center (MAC). This state-of-the-art building complex is very close to Frankfurt International Airport. You can find renowned top hotels nearby the venue for which we can guarantee a special booking rate. Free shuttle bus services to the terminals and easy connections to the city as well as to numerous restaurants are easily available via local trains.


Does AQS offer special conditions for accommodation in Frankfurt?

Yes, we do. After your registration for one of our training courses, we will provide you with an accommodation list with hotel suggestions in Frankfurt. We can offer you special rates for some hotels. These hotels are located at the Main Airport Center (MAC), where the training course will take place, and offer a free of charge shuttle bus to terminal 1 and 2.


Does AQS book hotel accommodations for training courses taking place in Frankfurt?

No, unfortunately it is not possible for us to make the hotel reservations. However, after your registration we provide you with an accommodation list with hotel suggestions in the nearer surroundings of Frankfurt. For some hotels we can guarantee you a special booking rate. We would be glad, though, to offer you advice, should you need it.


In which language are the training courses conducted?

Every open training course is held in English, if not otherwise stated. The training material is published in English. However, if you are interested in an in-house training course directly at your premises, we can offer you different languages.


Is it possible to book a training course in another language than English?

Yes, it is. Please note, though, that this is only possible for in-house training courses. Please contact us for an individual quotation.


Does every training course finish with an exam?

Yes. If you pass the exam you will receive a certificate of completion. Should you not pass the exam, you will get a certificate of attendance.


What are the prerequisites to pass the exams?

For all training courses you need 80% to successfully pass the exam and to receive a certificate of completion.


Can I earn Miles & More award miles? For which training courses?

We can offer you 5,000 miles for:
- Aviation Auditor Training (AAT)
- Aviation Auditor Recurrent Training (AART) and Aviation Lead Auditor Training (ALAT)
- Safety Management System (SMS) Complete Training
- IOSA Airline Auditor Training (IAAT)

You receive 3,000 miles for:
- SMS for Safety and Quality Professionals Training
- SMS / Risk Assessment Training (RAT)
- Compliance Management System Training (CMST)
- Safety and Fatigue Management System Integration Training (SFMIT)
- EASA OPS Training
- Fatigue Risk Management (FRM) Training
- SMS Recurrent Training
- SMS Advanced Training
- ISAGO Familiarisation Training

The instructor will hand out a form during the training course. Due to IATA regulations, it is not possible to get Miles & More Award miles for the IOSA Auditor Training (IAT).


Can I get a discount, if I book more than one training course?

Yes, if you attend the training course at AQS, you will receive the AQS Quality Card at the end of the training. With the Quality Card you will get a 10% discount on any course (except for the IOSA Auditor Training) you will book with AQS in the future.


Is AQS certified as a training organisation?

Yes, AQS is accredited by IATA as an Endorsed Training Organisation (ETO).


Are the instructors multilingual?

Yes, most of our instructors speak more than one language. Everyone speaks English fluently.


Please contact us if you have further questions.